Privacy Policy
Last Updated: [Insert Date]
At Odin Energy Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Residential or business address (if needed for services or quotes)
- Details about your enquiry or project
- Information from communications with us (e.g., emails, calls, forms)
We also collect usage data through tools like Google Analytics to understand how visitors use our website.
2. How We Collect Your Information
We collect personal information when you:
- Fill out a contact or quote form on our website
- Call, email, or otherwise communicate with us
- Subscribe to our email list or marketing communications
- Use or interact with our website
3. Why We Collect It
We collect your information to:
- Provide you with quotes, services, or support
- Respond to your enquiries
- Improve our website and service offerings
- Send occasional marketing communications (you can opt out at any time)
- Comply with our legal obligations
4. How We Store and Protect Your Data
We store your personal information securely using local servers and industry-standard protections. We take reasonable steps to prevent unauthorised access, misuse, or loss of your data.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your data with trusted service providers (such as email marketing platforms or website analytics tools) solely to help us run our business. These providers are obligated to keep your information confidential and secure.
6. Marketing Communications
If you opt in to receive marketing from us, we may send you emails or messages about our services, promotions, or updates. You can unsubscribe at any time by clicking the link in the email or contacting us directly.
7. Accessing and Updating Your Information
You have the right to request access to your personal information or ask us to correct it if it’s inaccurate or outdated. To make a request, contact us using the details below.
8. Cookies and Analytics
We use cookies and analytics tools (e.g., Google Analytics) to collect non-identifying information about how visitors use our site. This helps us improve our website experience.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Odin Energy Solutions
0435 804 016